This amused me.
Sometimes, the ripoffs that are the most frustrating are the smallest ones: small transactions that are repeated thousands of times and eventually add up to some real money. Brian has one such issue with his local Dunkin’ Donuts outlets: they keep charging him too much for a bagel with butter. Seems petty, doesn’t it? They charge him for a bagel with spread, then charge separately for the butter, at a difference of $1 for every bagel. If he buys a bagel five days a week, fifty weeks a year, that’s $250 over the course of a year. He could be halfway to buying an iPad, just on butter overcharges.
I have been having an ongoing problem at 5 different Dunkin Donuts throughout the [redacted] suburbs. I have been overcharged and shortchanged. Last year, around this time, I had a one hour conversation with a regional manager, who, in appreciation of…
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